Buyers' Guide to Fund Administration
Fund Administration now requires multiple competencies and the need to assume a much broader role in supporting multiple functions within risk and portfolio management.
The alternative investment fund administration buyers guide
What to look for in a fund administration partner and what questions to ask
You have decided to partner with a fund administration. You’ve taken an important step in establishing an efficient and scalable investment fund. Choosing the right provider is key and in Part 1 of the buyer’s guide you have considered the experience, breadth of the service offering and flexibility of services of the fund administration firm.
Here are some more of the most important qualities to consider when evaluating a fund administration provider and the questions you should ask about their capabilities.
System Sophistication and Technical Know-How
How your fund administration partner treats you, the client, is paramount. You should not have to wait in phone queues when you call, leave voicemails or deal with different departments of a fund administration firm.
Focus on Customer Service
The cost of fund administration services should not be the main driver of your decision, but it is an important factor.
An Important Decision
Your fund administration team should be your operational partner, the people you would hire if you were building an in-house team. The answers to these questions will give you a good idea of whether a provider is qualified, equipped and inclined to be the partner you need.
Outsourcing fund administration is a smart business decision and an efficient division of labor but only if both parties are capable and in sync. The answers to the above questions should give you a good perspective on whether a fund administration firm will be an effective operational partner for you.